All repairs are carried out to the highest possible standard. All completed repairs are thoroughly checked and tested before being returned. We offer a 12 months warranty on all repairs for your peace of mind. We can guarantee that we will always do our best to resolve any reported issues with a repair, however please understand that whilst all repairs are warranted for 12 months, this cannot cover any kind of physical damage (such as cracked screens or liquid damage).
Unfortunately we cannot cover the following:
If in the unlikely event that any physical damage is found when receiving your device, this must be reported on the same day of receipt by contacting us via email. This is a very strict policy as we must follow Royal Mail's procedures for any valid insurance claims.
Report a fault with your repair - If you need to speak to us about a problem with your repair, please contact us.